My bank account has been posted with account validation entries. However, I cannot enter the same on the website. What should I do?
Account validation entries are posted to your bank account on the 2nd or 3rd working day after you complete the one-time registration for online transfers. We e-mail you on the 3rd working day outlining details of the account validation process, subsequent to which you can enter the amount on the website. We request you to wait for our e-mail with details and then make entries on the website.

Why do I see "Money in Clearing" on the Online Tracker when my account has already been debited?
Though it is a Direct Debit transaction, we do not receive the credit immediately and hence the status may read as "Funds in Clearing". This status notification changes as soon as we receive the money. However, there is no delay in sending your remittance to the recipient in India.