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General Tips

  • Open e-mails only when you know the sender. Take special care while opening attachments as it may carry a virus.

  • Be very sure of the website address. A website address is reflected on your Internet Browser. This check is recommended every time you provide any information about yourself.

  • Look for the padlock symbol at the bottom right of a web page to ensure the site is running in secure mode BEFORE you input sensitive information.

  • Make sure that your computer is protected with Anti-virus and you have latest anti-virus software. Anti-virus software needs frequent updates to guard against new viruses. Such general updates are usually available Free of Cost from Service Providers.

  • If possible, install a personal firewall to help prevent unauthorized access to your home computer, especially if you connect through a cable or DSL modem.

  • Monitor your transactions. Review your order confirmations, credit card, and bank statements as soon as you receive them to make sure that you are being charged only for transactions you have made. Immediately inform us about any irregularities. You can reach us at

  • Review Credit Card and Bank Account statements as soon as you receive them to determine whether any charges have been billed to you, which you are not aware of. In case you suspect any unauthorized usage please get your Credit Card/ Debit Card blocked immediately so as to avoid further misuse of it.

  • Do not keep computers online when not in use. Either shut them off or physically disconnect them from internet connection.

  • Do check the 'Last Logged In' information in each internet banking session - promptly report any irregularities by writing to us through the Account Manager.

     
     
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